Home Trial
365-Day Phoenix Home Trial
A Full Year to Make It Yours. Bring the Phoenix home and experience it in your own yard for a full 365 days. If it is not right for you, review the Home Trial terms for eligibility and return instructions.
LEGENDARY 365-DAY Phoenix Home Trial
My "100% Satisfaction Guarantee" Promise To You.*
I have a very simple promise to make to you. If my Telescoping Flagpole and accessories aren't everything that I have said they are, you can ask for a full and complete refund (less shipping, and any missing accessories) Period.
You've got 1 YEAR — that's right, 365 days to think about it, from the date you place your order. That gives you plenty of time to find out just how great our products are. If you honestly believe you have not received the best quality in my products, you get your money back. All you have to do is send a letter addressed to:
Atlantic Flag & Pole, Inc.1737 Union Street #173
Schenectady, NY 12309
Please enclose a picture of yourself next to your installed Phoenix Flagpole, to prove you tried it out, along with a short letter explaining why it didn't work for you and what I can do to improve my product. Then drop it in the mail. Simple as that. So what have you got to lose? Give my flagpole a try!
Now for a limited time we are extending the same 365 Day Money Back Satisfaction Guarantee for our Premier LED Solar Flagpole Lights! You have 1 year to try it out and absolutely nothing to worry about.
* Intentionally broken items or accidents resulting in damage to the product are not covered by the manufacturer's warranty or our Unbeatable Guarantee and will not be eligible for a refund. Any Shipping fees not included. Return shipping is the responsibility of the customer.
How to Return Your Item
- Get Authorization
Email [email protected] for your RMA# before shipping. This ensures your refund is tracked.
- Pack All Parts
Include the topper, flag, rings, and snaps.
- Standard Shipping
Ship via UPS, FedEx, or USPS Ground. After shipping, email us your tracking number so we can monitor the arrival.
DO NOT use "Signature Required" — Carriers may reject the return if we are out of the office.
Atlantic Flag & Pole
1737 Union Street, STE 173
Schenectady, NY 12309
Questions before you start a return?
Wind-rated performance, warranty coverage, and protection benefits are subject to individual product requirements, eligibility rules, exclusions, documentation requirements, and applicable terms.






