Hassle-Free Returns
365-Day Flagpole Guarantee & 30-Day Accessory Returns
The Phoenix Flagpole Guarantee
We are the only company in the industry that lets you "test drive" your flagpole for a full year. If you aren't satisfied, we'll take it back—even if it's been installed.
How to Return Your Item
Email [email protected] for your RMA# before shipping. This ensures your refund is tracked.
Include the topper, flag, rings, and snaps.
Ship via UPS, FedEx, or USPS Ground. After shipping, email us your tracking number so we can monitor the arrival.
The Fine Print
Accessories: 30-day window. Items must be in original, unopened packaging. A 15% restocking fee may apply.
Custom Items: Weathervanes and custom signs are final sale.
Damages: Report any shipping damage within 7 business days with photos.
Return Shipping Address
ATTN: Returns/Receiving Dept.
Atlantic Flag & Pole
1737 Union Street, STE 173
Schenectady, NY 12309
