Please allow 10 days for your order to arrive.  We typically ship orders within 24 hours on normal business days. Due to shipping times, and variables out of our control delivery can take a little longer at times.

Returns are easy, My “100% Satisfaction Guarantee” Promise To You.* I have a very simple promise to make to you. If my Telescoping Flagpole and accessories aren’t everything that I have said they are, you can ask for a full and complete refund, less shipping. You've got 1 YEAR- that's 365 days to think about it, from the date you place your order. That should give you plenty of time to find out just how great our products are. Fair? I hope you think so, because I've been told it's more than fair. If you honestly believe you have not received the best quality found in my products, you get your money back. All you have to do is send a letter addressed to: Atlantic Flag & Pole, Inc. 1737 Union Street #173 Schenectady, NY 12309 Please enclose a picture of yourself next to your installed flagpole, to prove you tried it out, along with a short letter explaining why it didn't work for you and what I can do to improve my product. Then drop it in the mail. Simple as that. So what have got to lose? Give my flagpole a try! And... 30 Day Return Policy Full money back guarantee less shipping for returns on unopened items within 30 days of purchase date.*

You get a full 365 days to return your item to us. If it doesn't fit, it breaks, you've changed your mind or for no reason whatsoever simply send it back to us and we'll cheerfully refund you every cent. 

Returns are easy, simply contact us for a returns. It's simple. To read more visit our guarantee page!

We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.