Let be the light, pole, flag and everything about it!!!
Customer service was tip top when I needed repair parts for my flag pole.
All repair parts arrived quickly and assembly was easy.
Great tribute to 250 years!
Very nice flagpole. Extends and collapses easily.
Can't say enough good about Atlantic Flagpole. They did warranty for me twice on the plastic sleeve replacement. Not a great, reliable design in my opinion. The base pole sleeve takes the brunt of the weight and should be made out of metal or something more stout. I guess I'll just keep changing them until they modify the plastic base sleeve.
Brian, thank you so much for the kind words and for being part of the Atlantic Flagpole family. We truly appreciate your patience and the opportunity to stand behind our warranty.
We also want you to know that we heard this feedback from our flagpole family loud and clear. That is exactly why we created our all-new Forti-Armor Securi-Lok sleeve design and material for Phoenix flagpoles. The replacement parts you received include this newly upgraded sleeve system, which was specifically redesigned to be stronger, more durable, and better suited for the demands placed on those key sections of the pole.
We are always working to improve, and feedback like yours helps us do exactly that. Thanks again for trusting us and giving us the chance to make it right.
