I ordered a flag pole for my husband for our anniversary. After I checked out, I realized that I ordered the wrong size and had an extra Eagle top in the check out. I immediately called the company and left a message. They called back within a few hours and was able to get me the right size pole and remove the extra Eagle from my order. The credit was immediately done. So grateful for American made companies that has great customer service. Here is the top of my flag pole from my second story window proudly supporting our American Flag and the Bronco Nation Flag.