That's how confident we are in your results. But if you're not thrilled, send it back and we'll refund your purchase.
Parts Description: Phoenix Telescoping Flagpole Replacement Guide
For Phoenix Flagpoles and compatible telescoping flagpoles with similar dimensions.
If you own a Phoenix Telescoping Flagpole and encounter an issue where a specific section of the flagpole does not lock securely in place, replacement Secur-LOK™ sleeves are available in the correct size and color to resolve the problem.
To ensure you order the correct replacement part, please refer to the size guide below and use the accompanying diagram for assistance. We also provide detailed, step-by-step instructions to help you easily replace the parts and restore your flagpole’s functionality.
Replacement Sleeve Size Guide
For Phoenix Telescoping Flagpoles with 4 Sections, 20’ and 25’ in height (3 Joints):
•From the Ground Up:
•3.0″ – 1st Joint
•2.5″ – 2nd Joint
•2.0″ – 3rd Joint
For Phoenix Telescoping Flagpoles with 3 Sections 15’ and 18’ in height (2 Joints):
•From the Ground Up:
•2.5″ – 1st Joint
•2.0″ – 2nd Joint
If you need additional assistance or have questions about ordering or replacing parts, please contact our support team. We’re here to ensure your Phoenix Telescoping Flagpole continues to perform at its best.
If you have purchased a Phoenix Telescoping Flagpole from this site and in the event that you have a particular section of the flagpole that will not lock in place, you can order replacement interlocking sleeves which will be the correct size and color. If you are our customer, these parts are free and are covered by our lifetime ltd. warranty. You only pay shipping & handling to get these parts to your doorstep. We also include step by step instructions to help you in changing out these parts. You must contact us via email or through our support ticket system for proper verification before ordering or you will not receive the warranty discount. We will send you a valid coupon code after confirmation of status or create a specialty invoice for you.
I just replaced a full set of these less than a year ago (and not the 1st time) I change out my flag about every 3 months. I don't let the sections slam into each other. I take very good care of my things. Then to charge $20 shipping...... What a slap in the face. How much did it weight? Less than 10oz and its the size of a coke can. Sates a lot when a company nickel and dimes you for extra pennies .Guess I'll start looking for a quality part from China from now on.
J
Jerri B. (Mobile, AL, US)
Black Bronze / Interlocking Sleeve Set - 3” INDIVIDUAL
Issues with getting in touch with company for replacement parts
Let me say, I overall love the flagpole but I’ve had problems with replacement parts of the support joints on my flag pole. The problem isn’t just with the parts themselves but with the company returning my calls and emails. The first time I tried contacting them, it took three calls and at least two emails to hear back from them. I’m having a second issue and have not heard back after placing a call to the number on the web site. Maybe they are closed for the holidays but for some reason they are very slow to respond to me. I’ve yet to hear back from them after leaving a voicemail about a week ago.
j
john m. (Miami, FL, US)
Black Bronze / Top Cap Set
Telescoping Flagpole Replacement Part Kits
J
Joseph S. (Ashburn, VA, US)
repair parts
one of the parts had a drill hole that wouldn't work. Having been a machinist I could see the problem by comparing the location of the drill hole to the broken part and saw the problem. With just a minor touchup of the hole with a very small drill bit I got it to work but am concerned that there might be a problem in the future.
J
John D. (Brooklyn, NY, US)
Replacement parts
We would like to thank the team at Atlantic Flagpole for there quick response and for getting us the replacement parts we needed.
I followed the video instructional and it was a easy repair.
After 5 years my original flag needed to be replaced. Not because it was torn or tattered. It was just not as vivid and bright as I thought it could be. The sun here in Calabash NC is very brutal and the wind is harsh.
The new flag is outstanding. Construction and materials are second to none. Flying high on my 25 foot black/bronze pole there is no more beautiful sight to look upon. Thank you Atlantic Flag & Pole.
Originally I purchased the black/bronze pole and I absolutely love it. It came with the gold ball. That looked OK, but when I first bought the pole I went with the black/bronze because it was different. The addition of the same color topper makes it complete!
After 5 years my original flag needed to be replaced. Not because it was torn or tattered. It was just not as vivid and bright as I thought it could be. The sun here in Calabash NC is very brutal and the wind is harsh.
The new flag is outstanding. Construction and materials are second to none. Flying high on my 25 foot black/bronze pole there is no more beautiful sight to look upon. Thank you Atlantic Flag & Pole.
Poly Extra US Flag
Tom V.
I’m really enjoying my flag pole. But I’m bummed because the wind hasn’t blown yet
TelePatriot 800 Series Solar Flagpole Light - 200 LED Waterproof IP65
DONALD D.
Phoenix 20' Telescoping Original Premier Flagpole Package
I purchased my flagpole about 2 weeks ago and it arrived promptly within 4 days. I got busy and did the install that same day. It was really quite a simple job and I was done in about an hour. The quality of this flagpole is impressive. I purchased the black/bronze pole and it's a nice departure from the standard silver you see everywhere. I also complemented the pole with the black/bronze flash collar and the ball topper. Raising and lowering the flagpole is very simple and I am impressed with the locking mechanisms between the sections. I had been looking at flagpoles over the years and I am glad I came across this offering. The only thing I need to do now is pick out which flag I'll fly as my second on the pole. I highly recommend this flagpole.
Phoenix Telescoping Flagpole Premier Kit | Starter Bundle
Dan A.
Flagpole Christmas Tree Lights
Love it, Love it, Love it. I finally purchased your flagpole Christmas tree light kit. It is so beautiful. Had many comments about it. I looked at several and by far this one is so elegant. Built a star in the background to add a finishing touch. A nice way to celebrate the birth of our Savior in Missouri the middle of our great nation. Keep up the good work Atlantic Flagpole. Dan A.
Phoenix Flagpole Christmas Tree Light Kit | For 20' & 25' Poles
Randal K.
Replacement Order
This was to replace the original light which stopped working after 16 months of service in the hot southwestern climate. The replacement was shipped fast and free just had to cover shipping now my U.S. and USMC flags are back up and flying 24-7 THANKS!
TelePatriot 800 Series Solar Flagpole Light - 200 LED Waterproof IP65